Privacy Policy

1. Information We Collect

Personal Information

When you use our services, we may collect the following personal information:

• Contact Information: Name, email address, phone number, company name
• Business Information: Industry, company size, HR service requirements
• Quiz Responses: Information provided through our service matching quizzes
• Communication Records: Messages sent through our contact forms or support channels

Automatically Collected Information

• Usage Data: Pages visited, time spent on site, referral sources
• Device Information: Browser type, operating system, IP address
• Cookies: Session cookies and analytics tracking

2. How We Use Your Information

We use your information for the following purposes:

• Service Matching: Connecting you with relevant HR service providers
• Communication: Responding to inquiries and providing customer support
• Service Improvement: Analyzing usage patterns to enhance our platform
• Marketing: Sending relevant updates about HR services (with your consent)
• Compliance: Meeting legal and regulatory requirements

3. Information Sharing

Service Providers

When you request quotes or information, we share relevant details with HR service providers who may be able to help you. This includes:

• Company name and contact information
• Specific service requirements
• Preferred contact methods and timing

Third-Party Services

We may share information with trusted third parties who assist in operating our platform:

• Analytics Providers: Google Analytics for website usage analysis
• Email Services: For sending notifications and updates
• Hosting Providers: For secure data storage and website hosting

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations
• Protect our rights and property
• Ensure user safety and platform security

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption: Data transmitted using SSL/TLS encryption
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: Security systems regularly updated and monitored
• Secure Hosting: Data stored with reputable, secure hosting providers

5. Your Rights and Choices

Access and Control

You have the right to:

• Access: Request copies of personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format

Marketing Preferences

• Opt out of marketing emails using unsubscribe links
• Contact us to update communication preferences
• Withdraw consent for data processing where applicable

6. Cookies and Tracking

Our website uses cookies to enhance your experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, though this may affect website functionality.

7. Data Retention

We retain personal information for as long as necessary to:

• Provide our services and respond to inquiries
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Typically, we retain data for:

• Active Users: Duration of service relationship
• Inactive Users: Up to 3 years from last activity
• Legal Requirements: As required by Singapore law

8. International Data Transfers

Your information may be transferred to and processed in countries outside Singapore. When this occurs, we ensure:

• Adequate protection through contractual safeguards
• Compliance with Singapore's Personal Data Protection Act (PDPA)
• Use of reputable international service providers

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes:

• We will notify users via email or website notice
• The updated date will be clearly displayed
• Continued use constitutes acceptance of changes

11. Contact Information

For questions about this privacy policy or your personal information, contact us:

12. Singapore PDPA Compliance

This policy is designed to comply with Singapore's Personal Data Protection Act (PDPA). We are committed to:

• Obtaining consent before collecting personal data
• Using data only for stated purposes
• Implementing reasonable security measures
• Providing access and correction mechanisms
• Appointing a Data Protection Officer when required