Aon Employee Benefits Review 2025
Innovative benefits brokerage and wellbeing solutions
Aon is a global leader in risk management, insurance brokerage, and employee benefits consulting. In Singapore, Aon helps organizations design, procure, and manage comprehensive employee benefits programs with emphasis on health, wellbeing, and engagement through their proprietary technology platforms and deep insurer relationships.
Best For:
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Pros and Cons
Pros
- Strong insurance market relationships for competitive pricing
- Innovative wellbeing and mental health programs
- Excellent analytics and health risk management
- Commission-based brokerage option (no upfront consulting fees)
- Global capabilities for MNCs and regional companies
- Proactive service and claims advocacy
Cons
- Platform implementation can be complex and time-consuming
- Best suited for companies with 250+ employees
- Technology emphasis may be overwhelming for traditional companies
- Some consultants stretched across multiple clients
Key Features & Services
Insurance Market Access
Strong relationships with all major insurers in Singapore (AIA, Prudential, Aviva, Great Eastern, etc.) to negotiate competitive rates.
Active Health Exchange
Proprietary wellbeing platform integrating health benefits, wellness programs, mental health support, and engagement tools.
Health Analytics
Advanced health data analytics to identify risks, predict costs, and design targeted wellness interventions with measurable ROI.
Mental Health Focus
Comprehensive mental health and Employee Assistance Programs (EAP) including counseling, stress management, and resilience training.
Global Benefits Consulting
Multinational pooling and global benefits programs for companies with employees across multiple countries in Asia-Pacific.
Risk Management Integration
Holistic approach connecting employee benefits with broader organizational risk management and insurance strategies.
Pricing & Plans
Pricing Model: Custom Quote | Starting From: Contact for pricing
Benefits Brokerage
- Multi-carrier insurance brokerage
- Annual renewal negotiations
- Claims advocacy & support
- Compliance guidance
- No upfront fees (insurer-paid commission)
Health & Benefits Consulting
- Benefits strategy & design
- Vendor RFPs & selection
- Market benchmarking
- Cost modeling & analytics
- Communication planning
- Implementation support
Wellbeing & Engagement Platform
- Aon Active Health Exchange platform
- Personalized wellbeing programs
- Mental health & EAP services
- Biometric screening & health assessments
- Rewards & incentives engine
- Analytics dashboard
What Clients Say
"Aon helped us redesign our benefits program with a strong focus on mental health and wellbeing. Their Active Health Exchange platform boosted engagement and we've seen 25% reduction in stress-related absenteeism. Great partner."
"We switched to Aon for insurance brokerage and they saved us 14% on premiums through better negotiations. Their claims support has been excellent - very responsive when our employees need help. Highly recommend."
"Aon's health analytics identified that 30% of our claims came from preventable chronic diseases. They designed targeted wellness programs that reduced claims by 18% in year one. Data-driven approach delivered clear ROI."
Frequently Asked Questions
How does Aon's commission-based brokerage model work?
Aon earns commission from insurance carriers (typically 5-10% of premium), so clients pay no upfront consulting fees for standard brokerage services. This includes market access, renewal negotiations, and basic claims support. Strategic consulting projects (benefits design, analytics) may have separate project fees.
What is Aon Active Health Exchange?
Active Health Exchange is Aon's proprietary wellbeing platform combining medical insurance, wellness challenges, mental health resources, health screenings, and rewards. It creates a personalized health journey for employees with gamification and incentives to drive engagement. Available as add-on to insurance brokerage.
Can Aon help reduce our medical insurance costs?
Yes, through multiple levers: negotiating better rates with insurers (typically 5-10% savings), plan design optimization (e.g., deductibles, co-pays), wellness program interventions to reduce claims, and data analytics to identify cost drivers. Average client saves 12-18% over 2-3 years.
Does Aon provide mental health and EAP services?
Yes, Aon offers comprehensive Employee Assistance Programs including 24/7 counseling hotline, in-person therapy sessions, manager support consultations, critical incident response, and mental health awareness training. Can be bundled with medical insurance or standalone.
How does Aon support companies with regional benefits needs?
Aon operates across Asia-Pacific and offers multinational pooling (consolidate insurance across countries for better rates), standardized benefits governance, regional benchmarking data, and local compliance expertise. Ideal for companies with 50+ employees across multiple countries.
What level of claims support does Aon provide?
Aon provides full claims advocacy including: helping employees file complex claims, negotiating with insurers on claim disputes, expediting claim payments, and providing guidance on coverage interpretations. Dedicated servicing team assigned to each client for responsive support.
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