SD Worx Singapore Review 2025
European payroll and HR outsourcing leader expanding in Asia
SD Worx is Europe's leading payroll and HR services provider, serving over 82,000 companies across 30+ countries. In Singapore and Asia-Pacific, SD Worx offers comprehensive payroll outsourcing, HR administration, and workforce management solutions combining European service excellence with local expertise. Known for reliable payroll processing, strong compliance management, and scalable solutions for companies from 50 to 5,000+ employees.
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Compare SD Worx Singapore with other providers
Pros and Cons
Pros
- Lower minimum requirement (50 vs 100-150 for competitors)
- Competitive pricing for mid-sized companies
- Reliable payroll processing with strong track record
- Good for companies 50-500 employees
- European service quality standards
- Flexible modular service offerings
Cons
- Smaller presence in Asia vs Aon Hewitt/Mercer
- Technology platform less modern than market leaders
- Limited local Singapore market awareness
- Fewer value-added services vs comprehensive HRO providers
- Implementation support less extensive
Key Features & Services
Reliable Payroll Processing
Accurate payroll processing with CPF calculations, IRAS submissions, bank payments, and compliance management. 99.8% accuracy rate with SLA guarantees and error remediation commitments.
HR Administration Services
Complete HR transaction processing including employee data management, contract administration, leave tracking, benefits enrollment, and HR document management reducing internal workload.
Employee & Manager Portals
User-friendly self-service portals enabling employees to view payslips, apply leave, update information, and managers to approve requests, view team data, and run reports.
Compliance Management
Proactive monitoring of Singapore employment regulations, CPF rules, IRAS requirements, and MOM guidelines. Regular compliance updates and advisory support ensure adherence.
Scalable Solutions
Flexible service delivery scaling from 50 to 5,000+ employees. Modular approach allows starting with payroll and adding HR services as needs grow or business evolves.
Multi-Country Capabilities
For regional operations, SD Worx can provide consistent payroll and HR services across Asia-Pacific countries leveraging their European multi-country expertise and global delivery model.
Pricing & Plans
Pricing Model: Monthly per employee fee | Starting From: From $40 per employee/month
Payroll Only
- Payroll processing
- CPF & IRAS compliance
- Employee self-service portal
- Payroll reporting
- Employee helpdesk
- Minimum 50 employees
Payroll & HR
- All Payroll features
- HR administration
- Leave management
- Benefits administration
- Document management
- Manager self-service
Comprehensive HRO
- All Payroll & HR features
- Time & attendance
- Performance tracking
- Talent administration
- Analytics & reporting
- Dedicated account manager
What Clients Say
"SD Worx provides reliable payroll at reasonable cost. Service quality is good and they're responsive to queries. Good option for companies not needing full enterprise HRO."
"Switched from in-house payroll to SD Worx and it's been smooth. Their minimum of 50 employees suited us perfectly. Pricing is competitive compared to big names."
"Solid payroll outsourcing provider. Platform is functional though not cutting-edge. Service delivery meets expectations and compliance management is thorough."
Frequently Asked Questions
How much does SD Worx cost in Singapore?
SD Worx pricing: Payroll Only ($40-$65/employee/month), Payroll & HR ($65-$100/employee/month), Comprehensive HRO ($100-$160/employee/month). For 200 employees: $8K-$13K (payroll), $13K-$20K (payroll & HR), or $20K-$32K (full HRO) monthly. Minimum 50 employees. Implementation $20K-$80K. More affordable than Aon Hewitt/Mercer while maintaining European service quality standards.
What is included in SD Worx payroll outsourcing?
Payroll services include: (1) Monthly salary processing, (2) CPF calculations and submissions, (3) IRAS filings (IR8A, IR21), (4) SDL computation, (5) Bank GIRO payments, (6) Digital payslip distribution, (7) Year-end reporting, (8) Employee payroll helpdesk, (9) Compliance monitoring, (10) Payroll analytics. 99.8% accuracy guarantee with error remediation SLA.
How does SD Worx compare to Aon Hewitt or Mercer?
SD Worx vs enterprise HRO providers: SD Worx pros - lower minimum (50 vs 100-150 employees), more affordable pricing, European quality standards, good for mid-sized companies. Aon/Mercer pros - more comprehensive services, stronger technology platforms, deeper benefits expertise, better for large enterprises. Choose SD Worx for reliable, cost-effective payroll/HR outsourcing; choose Aon/Mercer for comprehensive HRO with strategic advisory.
How long does SD Worx implementation take?
Implementation timelines: Payroll-only (6-8 weeks), Payroll & HR (8-12 weeks), Comprehensive HRO (12-16 weeks). Includes: process mapping, data migration, system setup, testing, training, and go-live. Shorter than enterprise HRO providers due to more streamlined approach. Implementation fee $20K-$80K depending on complexity. SD Worx provides project management and transition support.
Does SD Worx support multi-country payroll?
Yes, SD Worx operates in 30+ countries (primarily Europe but expanding in Asia) and can support multi-country payroll. Provides: (1) Standardized processes across countries, (2) Local compliance in each location, (3) Unified reporting, (4) Single service contact. Best for Singapore companies with operations in Europe or other SD Worx countries. For pure Asia-Pacific multi-country, Aon Hewitt/Mercer may have better coverage.
Is SD Worx suitable for small companies under 100 employees?
Yes, SD Worx requires only 50-employee minimum making it accessible to mid-sized companies. Companies with 50-100 employees find SD Worx a good fit: (1) Lower minimum than Aon/Mercer, (2) Affordable pricing, (3) Professional outsourcing vs manual processes, (4) Room to scale as company grows. Under 50 employees: consider Singapore payroll specialists like PayAsia Solutions or technology solutions like JustLogin.
What technology platform does SD Worx provide?
SD Worx provides employee and manager self-service portals with: (1) Payslip viewing and downloading, (2) Leave application and approval, (3) Personal data updates, (4) Benefits information, (5) Document access, (6) Team reporting for managers. Platform is functional but not as modern as newest cloud solutions. Adequate for most mid-sized companies focused on operational efficiency rather than cutting-edge technology.
Can we start with payroll and add HR services later?
Yes, SD Worx offers modular services - start with payroll-only and add: (1) HR administration, (2) Benefits administration, (3) Time & attendance, (4) Performance tracking as needs evolve. This phased approach minimizes initial investment and change management while providing scalability. Most clients start with payroll then expand to additional modules within 6-12 months. Flexible contracting allows service adjustments.
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