ADP TotalSource Review 2025
Comprehensive PEO and HR outsourcing solution
ADP TotalSource is a Professional Employer Organization (PEO) that provides comprehensive HR outsourcing services. By co-employing your workforce, ADP handles payroll, benefits, HR compliance, risk management, and administrative tasks, allowing you to focus on growing your business. Ideal for companies seeking to outsource their entire HR function to a trusted partner.
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Rating Breakdown
Pros and Cons
Pros
- Comprehensive HR outsourcing solution
- Access to Fortune 100-level benefits
- Strong compliance and risk management
- Dedicated HR support team
- Robust technology platform
- Established brand with long track record
- Reduces HR administrative burden
Cons
- Co-employment model may not suit all companies
- Premium pricing compared to DIY solutions
- Primarily US-focused (limited Asia coverage)
- Less flexibility than managing HR in-house
- Long-term contracts typically required
Key Features & Services
Professional Employer Organization (PEO)
Co-employment model where ADP becomes employer of record for your staff, handling all HR, payroll, benefits, and compliance while you maintain day-to-day management and control of your business operations.
Enterprise-Level Benefits
Access to Fortune 100-caliber health insurance, retirement plans, and other benefits typically available only to large corporations. Pooled buying power reduces costs for small and mid-sized businesses.
Compliance & Risk Management
Expert guidance on employment law, regulatory compliance, workplace safety, and risk mitigation. Reduces liability and ensures adherence to complex regulations.
Dedicated HR Support
Assigned HR business partners who understand your company and provide personalized guidance on employee relations, performance issues, policies, and strategic HR planning.
Pricing & Plans
Pricing Model: Percentage of total payroll or per-employee per-month pricing. Custom quotes based on company size, services, and industry.
Standard PEO
Full HR outsourcing for companies with 5-1,000 employees
Custom Solutions
Tailored services for specific industries or unique requirements
What Clients Say
"ADP TotalSource allowed us to offer Fortune 500-level benefits to our 75 employees at a fraction of what it would cost on our own. Our team is happier and we spend less time on HR administration."
Frequently Asked Questions
What is a PEO and how does it work?
A PEO (Professional Employer Organization) enters into a co-employment relationship with your company. You maintain control of daily operations and business decisions, while the PEO becomes the employer of record for HR, payroll, benefits, and compliance purposes.
Will I lose control of my employees?
No, you retain full control over hiring, firing, compensation, job duties, and day-to-day management. ADP handles administrative HR tasks, compliance, and benefits administration while you run your business.
Can Singapore companies use ADP TotalSource?
ADP TotalSource is primarily designed for US businesses. Singapore companies should consider ADP's international payroll services or global PEO solutions like Globalization Partners or Multiplier for local compliance.
What is the typical contract length?
PEO agreements typically require 1-3 year commitments. This allows ADP to negotiate better benefits rates and invest in understanding your business for better service delivery.
How long does implementation take?
Implementation typically takes 30-60 days including employee migration, benefits enrollment, and system setup. ADP provides dedicated implementation specialists to ensure smooth transition.
Alternative Providers
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Services Offered
- Full HR Outsourcing (PEO)
- Payroll Administration
- Benefits Management
- Risk & Compliance Management
- Workers' Compensation
- HR Technology Platform
- Talent Management
- Learning & Development
- HR Advisory Services
- Employee Relations Support