Employment Hero Review 2025
All-in-one HR, payroll and benefits platform
Employment Hero is a comprehensive cloud-based HR and payroll platform serving businesses across Singapore, Australia, and New Zealand. It combines core HR, payroll, benefits administration, performance management, and employee engagement in one integrated system. Known for exceptional customer service and continuous innovation, Employment Hero helps SMEs professionalize their people operations.
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Rating Breakdown
Pros and Cons
Pros
- Exceptional customer service and support
- Comprehensive all-in-one platform
- Singapore payroll compliance built-in
- User-friendly interface for employees and admins
- Regular product updates and innovation
- Strong benefits administration features
- Good value for money
- Quick implementation
Cons
- Primarily focused on AU/NZ/SG markets
- Limited global capabilities for MNCs
- Some advanced enterprise features missing
- Reporting could be more flexible
- Fewer third-party integrations than larger platforms
Key Features & Services
Integrated HR & Payroll
Seamless integration between HR data and payroll processing eliminates double-entry and reduces errors. Singapore payroll includes automated CPF calculations, IRAS filing, bank GIRO, and MOM compliance.
Benefits & Wellness Platform
Unique benefits marketplace where employees can access discounted insurance, wellness programs, retail perks, and financial services. Helps companies offer competitive benefits without huge costs.
Employee Engagement Tools
Pulse surveys, recognition programs, social newsfeeds, and wellness challenges keep employees engaged. Anonymous feedback channels help identify and address workplace issues early.
Performance & Learning
Continuous performance management with check-ins, goal setting, and reviews. Integrated learning management system with course library for employee development and compliance training.
Pricing & Plans
Pricing Model: Per-employee per-month pricing starting from $5/employee/month for Core HR. Full suite pricing available on request.
Core HR
Employee database, leave management, documents, and self-service portal
HR & Payroll
Includes full Singapore payroll with CPF, IRAS, and MOM compliance
Complete Platform
Full suite including benefits, performance, learning, and engagement
What Clients Say
"Employment Hero transformed our HR operations. The platform is intuitive, the payroll is rock-solid, and the customer support is the best we've experienced with any software vendor."
"We consolidated five different systems into Employment Hero. The efficiency gains have been massive, and our employees love the self-service portal and benefits marketplace."
Frequently Asked Questions
Does Employment Hero handle Singapore CPF and taxes?
Yes, Employment Hero includes full Singapore payroll compliance with automated CPF calculations, IRAS tax filing, SDL contributions, and MOM reporting. All regulatory updates are handled automatically.
Can we migrate our existing employee data?
Yes, Employment Hero provides data migration support as part of implementation. Their team helps migrate employee records, leave balances, payroll history, and other key data from your existing systems.
What is the implementation timeline?
Implementation typically takes 2-4 weeks depending on company size and complexity. Employment Hero provides dedicated onboarding support, training sessions, and ongoing customer success management.
Are there mobile apps?
Yes, Employment Hero offers mobile apps for iOS and Android. Employees can request leave, view payslips, complete training, submit expenses, and update personal information via mobile.
What integrations are available?
Employment Hero integrates with popular accounting software (Xero, MYOB), time tracking systems, and other business tools. They also offer API access for custom integrations.
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Services Offered
- Core HRIS
- Singapore Payroll Processing
- Benefits Administration
- Performance Management
- Learning Management
- Time & Attendance
- Recruitment & Onboarding
- Employee Engagement Surveys
- Expense Management
- Mobile Apps